Social Media Agency
We are social media strategists with one goal – to enable brands to use social media to effectively communicate with their customers and experience immense results as a consequence.
Platforms we love.
How we work
You now have the data, but what should you do with it? How do you know which platform to use? What content to share and how often? Our strategy will have you covered.
Our strategies will help you pinpoint what your brand requires, identify any potential obstacles and create a map to help you get there. Are you looking for content? To generate engagement? Advice on where to post? Guidance on implementing the right tools to demonstrate success to stakeholders? We can help.
A strategy based on objectives
Our strategies will fully align with your brands vision and will be based upon insights and research. We are here to enable you to think strategically about each element of your social media and how it supports your overall marketing strategy.
Simple put: We will work with you to roadmap what you need to get your social media right, tell you what you need to be measuring and ensuring you get results.
Which tool is right for you?
By spending time with your team and getting an understanding of your brand's specific needs, we can assess which social media platforms are best suited to your business. We will help you dilute the noise and select a channel that will help you reach your goals.
We know how to connect with others. We can guide you on what to say, when to say it and how to say it.
Social media communication is where we thrive! Our approach to communication focuses on four fundamental areas.
Nurturing your business's reputation
All communication taking place on social media managed by our team will always lead with your best food, but we will also equally uphold honesty and transparency. As people, we don't respond well to canned responses, but we understand that businesses have set procedures and guidelines. We have the skills to be able to balance this act perfectly.
Expanding the visibility of your business
Now, are are certain that the goal of increasing your businesses reach and visibility is somewhere in your comprehensive marketing strategy. We are able to reach your target market and at crazy large volumes. We will select the right channels and devise messages as well as scheduling plans in order to ensure your social media communications are carried out with visibility and reach in mind.
Making your customers smile
Effective social media has the ability to transform your audience into fans and brand advocates. We truely value interactions and we take the time to ensure your customers are happy and where appropriate perhaps throw in a little joke! Only if you're happy of course – you call the shots.
Fluency in Human
In business, everyone uses pre-written messages, but it's how these are crafted that can make the difference. We ensure that your brand's tone of voice is present throughout every single piece of content shared or posted on social media.
Our delivery is impeccable. This means that we are highly focused on enabling you to achieve your set objectives, target KPI's – making everything as simple and effective as we possibly can.
At SEO Melbourne, we believe that reporting and analysis of our projects is crucial to our client's successes. Yes, we can create a fantastic strategy, a top communications plan but how it is delivered is what matters! What is is that they say? The devil is in the detail and our team certainly sweats in the small stuff in order to ensure you achieve the ROI you deserve.